FAQs
Architectural Changes
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chevron_rightI'd like to make a change to the outside of my home, i.e. build a fence. What must I do? Prior to any improvements, alterations, or additions made to the outside of your home or lot, an Architectural Change Request must be submitted to the Managing Agent.For a complete explanation of the process, please click the link above, or select ARC Requests available under the HOA option found on the navigation bar. Guidelines for Single Family homes and Townhomes for architectural changes are also found under the HOA option on the navigation bar.
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chevron_rightWhat do I do if I want to add or replace something on the outside of my home? As outlined in our Covenants, all homeowners wishing to make changes to the exterior of their home should submit an ARC Application that outlines the proposed change for the Architectural Review Committee or ARC to review. The ARC works to maintain the architectural standards of ourcommunity.
General
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chevron_rightDoes the trash company provide an approved trash bin? No, it is the responsibility of the homeowner to supply their own trash receptacle and their trash is to be stored in respective receptacle on trash pick-up day. Trash receptacles may be placed curbside (lid opening towards the street) the evening before pickup and must be removed the evening of pickup. Unless noted otherwise by Apple Valley Waste, trash and recycling will be collected on Tuesday each week.
**Collection times may vary and may start as early as 5 am during warmer months. -
chevron_rightWhat if I am renting out my home to a tenant? When you own a home in a homeowner’s association and rent it out, you are still responsible for paying dues and making sure that the home stays in compliance with the governing documents of the association. Please make sure to provide the Community Manager with your updated mailing address.
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chevron_rightWho is authorized to enter my property? Utility Providers & Government Officials: In accordance with Maryland Law and local ordinances, utility providers, along with Town or County Officials may enter your yard/property to maintain equipment, take readings or perform repairs without your consent.Other persons: No private person may enter a property without consent of the homeowner or designee. This includes the Community Manager and the HOA Board of Directors. Of Note: The Community Manager is to perform all observations from the public areas (sidewalk or street).
HOA Basics
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chevron_rightDoes the HOA cover resident lawn maintenance? Single Family Homes: The HOA does not cover residential lawn maintenance. It is the responsibility of each homeowner to mow their grass on all sides of their home, and keep their lot maintained appropriately. Residents are responsible for mowing the grass between the sidewalk and street in front of and around their homes.Townhomes: The HOA does cover residential lawn maintenance for yards that are not enclosed. Yards that are enclosed are required to be maintained by the homeowner.
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chevron_rightHow can I be involved with HOA decisions? The HOA Board of Directors encourages residents to attend and participate at the quarterly Board meetings. We need feedback from residents, and this is the best way to have your voice heard. If you are unable to attend a meeting, residents may inquire with the property manager for specific issues, or review meeting minutes.
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chevron_rightWhat is an HOA? A corporation filed with the state under a not-for-profit status formed for the purpose of administering Association business and the operation of all commonly held property. Each Homeowner in the Association has a percentage of ownership in all Common Areas. Each Homeowner will automatically become a voting member of the Association on the date of transfer of ownership recorded in the County Clerk’s office provided they are in good standing with the community as outlined in the bylaws.
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chevron_rightWhat is my role as a homeowner? All homeowners should assume responsibility to protect property values and secure a lifestyle that all residents can enjoy. As a member of your community association, your legal responsibilities to the community association include: complying with the governing documents, rules and regulations, architectural guidelines, policies and procedures, and paying the monthly assessment necessary to operate the community association. Should you wish to influence the direction of the association it is advisable that you volunteer to serve on the Board of Directors.
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chevron_rightWhat is the difference between bylaws and covenants? HOA bylaws are essentially guidelines for the operation of the HOA. The Bylaws define the duties of the various offices of the Board of Directors, the terms of the Directors, required meetings and notices of meetings, elections, and the principal office of the Association, as well as other specific items that are necessary to run the Association as a business.Covenants (CC&R’s -Covenants, Conditions, and Restrictions) are legally binding documents that are recorded with the County Recorder, and pertain to the use of the property and what the Association is responsible for maintaining and how; it also includes how the assessments are billed.
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chevron_rightWhat is the role of the Community Manager? The daily workload for maintaining the association is often very time consuming for a volunteer Board of Directors. A management company is an independent firm that assists the Board in the daily functions some of which include: handling financial operations and enforcing collection policies, maintenance and overseeing vendors, helping the board to stay in compliance with the governing documents and laws, handling notices and correspondence to the owners, act as homeowner liaison and providing routine inspections of the property. Fletcher's Grove utilizes a Community Manager through Clagett HOA Management for this.
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chevron_rightWhere can I get a copy of my Governing Documents (Covenants, Conditions, and Restrictions; By-Laws; and Articles of Incorporation)? Under the HOA option on the navigation bar, select the link for Bylaws & Covenants to view and download the desired document(s).
*Downloading documents from this website does not legally meet the criteria of providing HOA documents to a buyer if you are selling your home.
HOA Board
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chevron_rightAre HOA Board members paid? HOA Board of Directors are unpaid volunteers who choose to sit on the Board voluntarily. Some may receive reimbursement for out-of-pocket expenses associated with Board membership, however. All receipts for such reimbursements are documented and kept on file by the Community Manager.
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chevron_rightHow are decisions made by the Board of Directors? The Board will discuss specific topics at each meeting based on their agenda. The agenda consists of tasks the Board is working to complete, or concerns from residents that require Board discussion. One member will make a motion, and another Board member must second the motion. The Board must obtain a majority vote of Board members to proceed. Board meetings are open to residents of the community for their input, except administrative or executive session meetings.Administrative discussion and meetings by the Board pertain to managerial tasks, i.e., creating newsletters, updating the website, and vendor contractors. Executive session meetings (usually held immediately following Board meetings) consist of private resident information, privileged attorney information, or private financial information.
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chevron_rightMust an HOA have a Board of Directors? An HOA is always run by a Board of Directors that are voted in by the homeowners at an annual meeting.
HOA Fees
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chevron_rightDo renters or owners pay HOA fees? Owners are charged HOA fees and are responsible for paying them each month. Some owners choose to have their tenants pay the fees, but if there are any delinquencies the owner is responsible and collection action goes against the homeowner, not the renter.
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chevron_rightHow do I pay my assessment and/or view my account balance? Homeowners will need to log in to the Clagett Payment Portal. Please bear in mind the Clagett portal is separate from the Association’s website. You will have two separate user profiles.
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chevron_rightHow much are the HOA assessments? Since 2020, the quarterly HOA Assessments are $80 for Single-Family units and $215.00 for Townhomes. Assessments are due the 1st day of the quarter.
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chevron_rightIf I am experiencing a financial hardship, how do I pay my monthly dues? If you are experiencing a financial hardship, please contact the Community Manager or the HOA Board of Directors. Please contact us sooner than later to avoid delinquency- all information will be kept confidential.
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chevron_rightWhat happens if you don't pay your HOA fees? If an owner does not pay their assessments, the owner will receive late notices, a pre-lien notice, and ultimately, it may lead to the HOA to foreclose on the property.
HOA Rules
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chevron_rightAre HOA rules legally binding? Yes, HOA rules are legally binding. The HOA can potentially fine or file a lawsuit against an owner who violates any restriction, covenant, or rule, as well as hold the owner responsible for any attorney’s fees or costs incurred by the HOA in enforcing that rule.
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chevron_rightCan an HOA change rules after purchasing a home? A Board of Directors can change the rules at any time upon following applicable procedures. The rules and regulations are usually outlined in the development’s Bylaws and/or CC&Rs.
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chevron_rightCan the police enforce HOA rules? Police are not responsible for enforcing HOA rules, however they can be called to intervene when there is loud noise or physical violence coming from a residence.
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chevron_rightWhat happens if HOA rules are broken? If an owner breaks an HOA rule they will receive a violation notice, and if not corrected, the owner may be fined, suspended from using the community’s facilities, or in rare cases, sued.
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chevron_rightWhat kind of things count as a violation? Violations would be anything that goes against the community bylaws and covenants. Please review community bylaws and covenants to ensure your property is in regulation.
Parking
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chevron_rightDoes the HOA regulate parking? The Town of Boonsboro and the Boonsboro Police Department are responsible for enforcing existing parking ordinances. If you have parking concerns, please contact Boonsboro Police Department.
The HOA is responsbile for enforcement of parking in the Townhomes numbered parking spots belong to a specific residence. Residents of the Townhomes are able to request a vehicle be towed at the owner's expense should one be parked in their spot and it does not belong to them. -
chevron_rightWhere can I park? Parking options and restrictions vary by area as noted below for Homeowners and their guests:Single Family Homes:
- Along the street (parallel to the curb)
- In the Cul de Sac (parallel to the curb)
- In the Homeowner's driveway
Townhomes:- Numbered or visitor spots
- In the Homeowner's driveway
Prohibited everywhere (Governing document outlined/local ordinances prohibit):- Parking in grass
- Blocking sidewalks
- Front bumper pointing towards cul de sac sidewalk (also known as head in parking)
- Entire side of car must be parallel to sidewalk
Points of Contact
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chevron_rightDoes the recycling company provide an approved recycling bin? Yes. The Town of Boonsboro provides recycling through Apple Valley Waste. There are bins in different sizes; 35 gallons, 65 gallons, and 95 gallons. To get a recycling bin, please contact Apple Valley Waste at (304) 724-1834
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chevron_rightHow do I report a violation? Violations can be reported directly to the Community Manager. The Community Manager is the main point of contact that reports to the HOA Board of Directors.
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chevron_rightWho do I contact if I have a dispute with my neighbor? If you have a dispute with your neighbor that cannot be resolved civilly, please contact Boonsboro Police Department or the Washington County Sheriff's office. The HOA does not get involved with personal matters.
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chevron_rightWho do I contact if I have interior or exterior issues with my home? The HOA is not responsible for maintenance and repairs on your home. If you have any issues, contact your builder to see if your issue may be covered under warranty.
Street Maintenance
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chevron_rightTo whom do I report damage or issues with the streets? Single Family Homes:The Town of Boonsboro is responsible for maintaining all streets within the Single Family homes. For issues or inquiries, please contact the Town Manager.Townhomes:The HOA is responsible for maintaining Green Fern Circle and Green Fern Lane. or issues or inquiries, please contact the Community Manager.
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chevron_rightTo whom do I report problems with street lights? Street lights within the community are maintained by the Town of Boonsboro. If a light near your home is out or requires repair, please contact the Town Manager. Their information can be found: https://www.town.boonsboro.md.us/townhall
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chevron_rightWhat if the sidewalk is cracked in front of my home? Single Family Homes: The homeowner is responsible for maintenance of the sidewalk that touches the property.Townhomes: The HOA is responsible for the sidewalk that borders the parking spaces. The walkway from that sidewalk to the front door of the townhome is the responsbility of the owner.
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chevron_rightWho is responsible for snow removal? Single Family Homes: The streets are maintained by the town of Boonsboro. Common Areas (access points to retention ponds) are maintained by our landscaper. Residents are responsible for the sidewalk and driveway on their property.Townhomes: The HOA will clear Green Fern Lane and Green Fern Circle roadways, as well as the sidewalk that borders the parking spaces (not driveways). This is included as part of your quarterly HOA assessment.
Website
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chevron_rightHow do I update my address/contact information? To update contact information with the Association, email the Community Manager. Select Community Management under the About option on the navigation bar for their contact information.To update your contact information in your website User Profile, click the Your Profile link on the upper right hand side of the navigation bar. You may update your information on this website at any time.
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chevron_rightIs the personal information that I provide on this site kept private? Definitely! Fletcher's Grove HOA is committed to keeping your personal information private. That policy applies to this website, as well as at Board meetings. Fletcher's Grove HOA will not sell, distribute, or share any personal information you provide. Any personal information that the Board and Management Company possess will be used for the sole purpose of administering the business of the Fletcher's Grove HOA. A Board Member will never share your personal information with another resident.
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chevron_rightMay I change what is displayed in the website's directory? You may! Click the Your Profile link on the upper right hand side of the navigation bar, and adjust the available settings.
